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Student Loyalty Program

What is a Modern Coast Loyalty Card?

A loyalty Card program is a motivation plan that allows a business to gather information about its customers. This is done to build repeat business by offering participating customers something that non-participating customers cannot have.

In this particular program, customers are offered rewards like points and any other promotional discount available, for choosing to travel with Modern Coast.

 

What does a Loyalty Card Look Like?

A loyalty card resembles a plastic ATM or Credit Card or a Supermarket smart card, with a code number that is usually keyed in when paying for a ticket.

Through the keyed in code, the card identifies the customer and displays their information.

 

 

How is it used?

The most basic functionality of a Loyalty Card is to earn points whenever the card is used to book a travel ticket. You give us business and we reward you with a percentage in terms of points to sustain loyalty.

Your job as a customer is to work toward a certain amount of points to redeem your reward.

Frequent customers will earn more points, which are redeemable after a period of time. Presently, if the customer accrues the required amount of points, they can be translated into free tickets. More rewards will be included in future.

 

There are two types of Loyalty card.We have student Loyalty cards and general public cards.The student loyalty program is geared towards rewarding students who travel between academic terms or even holiday period.

The student loyalty card helps the parent in a way to reduce costs incurred for child to travel.Accumulated points results to free travel just redeeming points of travel.They get to be drawn on student contests each term that would see them get prizes like computers etc.Modern coast being in more-than 60 destinations country wide it will assist students be on time,safe and happy back to school and home.

Parents can as well track their children while onboard by simply key in the ticket number and exact location will show up.Students get to earn more points than normal card holders as they travel less in a year and are restricted to academic terms.In coming months they will be able to compete in contests that will award their parents,schools or even themselves of valuables.This is inline with our strategy that each and every child in Kenya,Uganda,Tanzania and Rwanda must be able to access affordable means of transport in support of their academic endeavours.

Next time you think your child travelling get the loyalty card at any of our offices country wide.

 

By:Bessie Sewe

What is a Modern Coast Loyalty Card? A loyalty Card program is a motivation plan that allows a business to gather information about its customers. This is done to build repeat business by offering participating customers something that non-participating customers cannot have. In this particular program, customers are offered rewards like points and any other promotional discount available, for choosing to travel with Modern Coast.   What does a Loyalty Card Look Like? A loyalty card resembles a plastic ATM or Credit Card or a Supermarket smart card, with a code number that is usually keyed in when paying for…

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12 comments

  1. I filled my Loyality card on line and was called to say where to pick it up but Never Got it

    • Hi Paul,

      Thank you for writing to us, please visit our booking office near you to be assisted to register and collect the loyalty card on the sport. Thank you.

      Kind Regards
      Jared Ombongi.

  2. I went to Mombasa Office Mwembe but I did not get any good response, kindly shade some light here I need it asap

    • Hi Paul,

      Kindly note, you can apply and get the loyalty card from our booking office near you, but you have to make a 1st booking for the card to be activated. Thank you.

      Kind Regards
      Jared Ombongi.

  3. hi,i got a card but one of ur staff failed to activate it.
    advise me on the way forward.

    • Hi Jaffer, thank you for writing to us, please contact our customer care on Our official customer care numbers are +254705700888 or +254709897000 of inbox your card details, full name, email address and contact number on Facebook (Modern Coast Express Ltd) for urgent help on your loyalry card activation. Thank you.

  4. I would like to have a loyalty card

    • Hi Juspher, thank you for writing to us, please visit our booking office near you to register and get a loyalty card. Please note, you have to make a 1st booking for the card to be activated. Thank you.

  5. Geoffrey Barasa

    Hi, am a regular customer and have been asking for the card. But finally have received an alert to register. However, please if I have a student, do I need to register the children separately or it can be just one in my card? Please advise.
    Lastly, how long does it take for the card to be issued and for the card to be active?
    Thanks
    Geoffrey Barasa

    • Hi Geoffrey, thank you for writing to us, please note, you can register for your loyalty card at any of our booking office as you make your booking and get the card on the sport. For students, you you need to register them separately, that is each student should have his/her loyalty card. If you need more help. Our official customer care numbers are +254705700888 or +254709897000. Thank you.

  6. Hi.
    What if I pay for other family members to travel.Can i use my card to earn points?

    • Hi Kyose,

      Thank you for writing to us, yes you can, please ensure to key in the loyalty card number to earn points. Thank you.

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