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One of a kind rebirth of the oxygen bus.

Not long ago our clients demanded that we do something out of the ordinary, think out of the box and come up with something never before seen on our roads, being the innovators that we are, we knew disappointing them would not be an option, besides the few firsts we already had in the transport industry adding a few firsts would most certainly do us no harm.
To bring you up to speed, among the things we pioneered in the industry included, first bus company to have wifi on board, 1st company to have its own online booking portal, 1st company to to be able to track passenger parcels(we also made it possible for passengers to track their own parcels), 1st company to introduce taking pictures of passengers prior to departure for security reasons, 1st passenger service vehicle to have 3 different seat types in the same bus.

As a result when our clients asked for something to set as apart from the rest they knew we would rise to the occasion.

Enter the new oxygen executive buses, these buses, the only ones of the kind in East and Central Africa begun operations this month, they are what most clients have since referred to as the Earth plane, and rightly so. In terms of comfort they are comparable to non, they come fitted with air suspension instead of springs, making it comfortable and less bumpy irrespective of the road conditions, it enables passengers travel in utmost comfort and get to their destinations relaxed and refreshed.
Want to catch something on your favorite channel but wondering whether you share the same favorite channel as the driver or other passengers, as in most cases its the driver who controls the screens in buses and at best he would settle for what most passengers seem to like, well worry no more, this bus comes fitted with a screen behind every seat, you get to tune in to your favorite channel uninterrupted.

In this era of social media and a lot of dependence on the internet for information, access of the internet is of utmost importance to many people, knowing this we decided to install wifi in the buses so that you do not miss out, do not worry about that charge, it will definitely not run out, we have charging ports that ensure you do not run out of charge before you get to your destination.
On-board we have the ever lively hostesses who serve you snacks and soft drinks and ensure they respond to your queries, traveling in this bus is not just a journey but rather an experience, one you will relish and one that keeps you coming back for more, with us you are home away from home. Worried about that engine noise that you will have to listen to for hours on end before you get to your destination, well we got you sorted, the bus comes fitted with external engines hence reducing adversely on the engine noises. Need an experience of a lifetime, think no more than this unique bus, the 1st and only one of its kind on the East African route, travel modern, travel in comfort and above all travel in style.

151 comments

  1. Traveled from Nairobi to Mombasa on Saturday the 5th Sep using oxygen bus 10.30 pm.I had a wonderful “flight” to Mombasa.What a nice BUS to use. keep it up.

    • Modern Coast Express Ltd

      Thanks Mochengo. We are glad to serve you

    • Do you have an air conditioned bus from mombasa

      • Do you have an air conditioned bus from mombasa to daresalam?

        • Modern Coast Express Ltd

          Hi Amaro, thank you for writing to us, kindly note, we have air conditioned buses from Mombasa to Dar. Feel free to check on our website, http://www.modern.co.ke and click on gallery to see the images of our buses. You can book and pay online via mpesa or Visa, but in case you need further help, our customer care numbers are. +254705700888 or +254737940000

      • Modern Coast Express Ltd

        Hi Amaro, thank you for writing to us, kindly note, we have air conditioned buses from Mombasa to Dar. Feel free to check on our website, http://www.modern.co.ke and click on gallery to see the images of our buses. You can book and pay online via mpesa or Visa, but in case you need further help, our customer care numbers are. +254705700888 or +254737940000

  2. Fredrick Kipkemboi Tarus

    Used this bus from Kitale to Mombasa to attend the just concluded ASK Mombasa Show and indeed it was fun and comfortable especially the free WiFi

  3. Really enjoyed th journey to Mombasani with my wife on Monday 7th sep 10.30pm.Too bad no water on board.

    • Modern Coast Express Ltd

      Hi Kennedy,
      We are sorry to learn that you were not served with water. We value your feedback. We will make sure you have the best experience next time. Thanks foor choosing us

  4. We agree with your innovation. But besides the brilliant ideas , work on customer relation under your customer care depertment. Thats important and thats what lucking with you guys.

    • Modern Coast Express Ltd

      Hi James, we have already handled this and we now have competent customer care agents who are ready to serve you. Thanks for choosing us

  5. Modern Coast…my all time favourite Bus. You guys are just too awesome. Keep up the high standards

    I hope the buses have those speakers where the driver can introduce him/herself and give updates on the journey.

    Kudos

  6. Modern your are wow! to me

    You will remain my flight forever

  7. I like the bus

  8. Do I need to book in advance and how many days in advance?

    Thanks.

    • Modern Coast Express Ltd

      Hi Doris
      When booking online, we don’t have timelines. You can book any date in advance. We are glad to serve you

  9. Are the new oxygen assigned to Kampala?

    • Modern Coast Express Ltd

      Hi Felix,
      The new oxygens are currently plying the Nairobi Mombasa route. We have other new Modern Buses for the Kampala route

  10. this is very wonderful, I like the experience but I don’t know when this oxygen buses are going to reach to Kampala, Kigali route. Because the last time I traveled from Mombasa to Nairobi I used oxygen but changed to ordinary from Nairobi to Kampala

    • Modern Coast Express Ltd

      We have new buses with same features as Oxygen plying Kampala. We will notify you as soon as we implement this. Thanks for choosing us

  11. Am one of your loyal customers but one problem i always experience in your buses is Leg room pls do something about it.

    • Modern Coast Express Ltd

      Thanks Mercy. We value your feedback. We are already addressing the issue for all our new buses. You should now travel in style

  12. do we have dar es salaam express service

    • Modern Coast Express Ltd

      Hi,
      We have daily departures to and from Dar. We are glad to serve you. Thank you for choosing Modern Coast Express Ltd

  13. When are you introducing DAR- Kampala direct route?

    • Modern Coast Express Ltd

      Hi,
      We don’t have specified time for this but we will notify you as soon as we are ready to implement. In the meantime, you can still connect via Nairobi

  14. Hey, i just wanna know how much do you charge from Kampala to Nairobi

    • Modern Coast Express Ltd

      Thanks for contacting us. Did you know that you can get all price details on our website at http://www.modern.co.ke Click on “Check prices” and you will be able to see different rates for different types of buses and seats. Don’t hesitate to contact us if you need further help. We are glad to serve you

    • Modern Coast Express Ltd

      Hi
      We don’t have specific dates but ofcourse we will let you know once we implement it

      • Very nice coaches but only thing missing is lavotory in the bus, many long does coaches should have that convenience aboard. Thanks

        • Modern Coast Express Ltd

          Hi Robert, thank you for writing to us, we appreciate your feedback, please note we will share your feedback with the department in charge to check and discuss further for implementation. Thank you.

  15. good to see this advertisement.it is good.do you have a route to kisii and if there time,date to travel and fare

    • Modern Coast Express Ltd

      Hi Mark, thank you for writing to us, yes we have Kisii route, Discover our locations and route maps when you visit the “Services & Office Locations” menu or by clicking on this link: (www.modern.co.ke/index.php/online/page/network)

  16. Kindly think of a route through kisii to oyugis with a termination point at either kendubay, homabay or kisumu. We Oyugis residents are ready to pay for quality services like yours. Tumechoka.

    • Modern Coast Express Ltd

      Hi Fred, thank you for writing to us, we appreciate for your interest to travel with us, please note, we keep updating new routes as we launch them, please keep visiting our website http://www.modern.co.ke and discover our locations and route maps when you visit the “Services & Office Locations” menu or by clicking on this link: (www.modern.co.ke/index.php/online/page/network)

  17. its my bus of choice. just wonderful service and very secure. keep it up. already tweeted your link!!

    • Modern Coast Express Ltd

      Hi George, thank you for writing to us, we appreciate and value you for being our esteemed customer. Please travel with us again. Cheers!

  18. When are you going to have these buses on Nairobi -Busia Route ( Not the Kampala one)? I believe those plying these routes deserve some comfort too.you have a bus travelling to Kisumu but not to Busia From Nairobi,why? We need a sheduled bus on this route!

    • Modern Coast Express Ltd

      Hi Jared, thank you for writing to us, kindly note, we now have buses to Busia, please check on our website, Discover our locations and route maps when you visit the “Services & Office Locations” menu or by clicking on this link: (www.modern.co.ke/index.php/online/page/network)

  19. Thanks for the good work,most of these new bus are just for mombasa nairobi only,passed kisumu are just given the ordinary bus and this applies to other bus company.please if the buses are old just sell them off and buy new ones and some buses are so dirty that they habour coackroaches and bedbugs so make sure you do things in style and differntly and i assure youll get different result

    • Modern Coast Express Ltd

      Hi James, thank you for writing to us, we appreciate your feedback, kindly note, we will share this feedback with the department in charge to check and ensure changes are made where necessary, so that we can offer all our customers that first class experience.

  20. I admit the comfort is satisfying and the comfort is always guaranteed I have travelled severally with the bus to my Rural area…………..Migori but I have noticed that there are no NEW BUSES for this route,kindly update if this has been done and if not then what’s the way forward………

    • Modern Coast Express Ltd

      Hi Joash, thank you for writing to us, we appreciate and value you for being our esteemed customer, please note, we will share this feedback with the department in charge to check and ensure changes are made.

  21. Travelled with the 10 am bus on September Saturday 5th. The Oxygen bus was dirty and dusty. We complained to the staff before take off but nothing was done

    • Modern Coast Express Ltd

      Hi Lewa, sincere apologies for late response, we appreciate your feedback, please note, we have shared with the manager in charge to check on this and ensure the same does not happen to our future customers. We always strive to offer that first class customer satisfaction.

  22. Any plans of bringing your service to western? Kakamega

    • Modern Coast Express Ltd

      Hi Patel, thank you for writing to us, please note, we already have our services in western, Kakamega, please visit our website, http://www.modern.co.ke to see. Also please note, we offer services in major towns across East Africa. Discover our locations and route maps when you visit the “Services & Office Locations” menu or by clicking on this link: (www.modern.co.ke/index.php/online/page/network)

  23. Hey, Mombasa – Nairobi route very good services. what is going on in the Dar es salaam – Mombasa route the buses are Pathetic. i love traveling using modern coast buses but here, please do something amazing.

    • Modern Coast Express Ltd

      Hi Jeremiah, thank you for writing to us, we appreciate and value you for being our esteemed customer. We appreciate your feedback and will surely share with the manager in charge to follow up and ensure changes are made on this. We always strive to ensure we offer the best services all the time.

  24. HI
    I like your services.your the best of the bestest

    • Modern Coast Express Ltd

      Hi Benjamin, thank you for writing to us, we appreciate the positive feedback and value you with high esteem for being our loyal customer.

  25. I said it! Modern coast will go places! My Bus My Choice!

    • Modern Coast Express Ltd

      Hi Aisha, thank you for writing to us, we appreciate your feedback and always value you for being our esteemed customer.

      • Hi I it would have been much better if oxygen busses start from Malindi Nairobi

        • Modern Coast Express

          Hi Fadhili, thank you for writing to us, we appreciate and value you for being our esteemed customer. We will share this feedback with the department in charge for further discussions and considerations. Thank you.

  26. Very cool and nice but customer care at your booking office negative that’s why I don’t use your bus anymore I don’t better go for Spanish

    • Modern Coast Express Ltd

      Hi Pascal, thank you for writing to us, we appreciate. Sincere apologies for the bad experience, we have shared this feedback to the manager in charge to ensure action is taken and the same does not happen again to our esteemed customers, we always strive to ensure we offer first class customer service at all times.

  27. Hello.
    1. What’s the difference between your different classes in terms of quality and comfort I.e. 1st class, vip n business and therefore the prices.
    2. Why should I choose Oxygen from Normal class bus?

    Regards
    Justin

    • Modern Coast Express Ltd

      Hi Justin, thank you for writing to us, please note, the difference in class is in terms of seat types, VIP and FC have more comfortable and luxury seats as compared to normal seats, also they are set separately and one seats alone Also customers in this classes get free water, juice and biscuits. In business class the seats are normal but are also comfortable. Well the reason for Oxygen is class, the design is unique and has air conditioning as well. Feel free to visit our website, http://www.modern.co.ke and check out more.

  28. You have awesome indoor service. I am travelling to Dar esalaam soon,do we have the luxury buses plying that route?

    • Modern Coast Express Ltd

      Hi Raphael, thank you for writing to us, yes we have our buses to Dar, please visit our website, http://www.modern.co.ke and Discover our locations and route maps when you visit the “Services & Office Locations” menu or by clicking on this link: (www.modern.co.ke/index.php/online/page/network). In case you need to book online, please select FAQs and select option 2 to guide you through on how to book.

  29. intruduce one to kisumu and kisii. thanks to modern company you pple made to catch up with an interview in mombasa which gave me a good job. Thanks Modern Coast

    • Modern Coast Express Ltd

      Hi Gilbert, thank you for your feedback, we appreciate you for being our esteemed customer. Also please note, we have our services to Kisii and Kisumu respectively. Discover our locations and route maps when you visit the “Services & Office Locations” menu or by clicking on this link: (www.modern.co.ke/index.php/online/page/network)

  30. When r u launching this ‘Earth Planes’ on Nrb-Ksm route? We pay 1500 on funny buses. Rem Nrb-Ksm is 340km. You can venture here with starting 2000/=. U r guaranteed return on investment.

    • Modern Coast Express Ltd

      Hi Raps, thank you for writing to us, we appreciate and value you for being our customer. Kindly note, Oxygen buses are currently on Nairobi-Mombasa route, we however have brand new buses in various routes that keep alternating, please keep visiting our website, http://www.modern.co.ke to see our updates. Also in case we launch the Nairobi-Kisumu route, we will surely update this on our social media pages and the website as well.

  31. I like your buses but concerned about Nairobi-Kampala route. The only positive thing is that buses leave on time though arrival is a different story. Concerns: 1. So many stop overs with customers alighting at very funny routes. This compromises security. 2. Dirty buses. 3. Very old buses .

    • Modern Coast Express Ltd

      Hi Grogon, thank you for writing to us, we appreciate and value you for being our esteemed customer. Thank you so much for this feedback, we will indeed share the manager in charge to ensure that this issues are addressed immediately, so that we can continue offering that first class quality customer service at all times.

  32. DO YOU HAVE A SERVICE NAIROBI- KISUMU

    • Modern Coast Express Ltd

      Hi, thank you for writing to us, kindly note, oxygen buses are currently on Nairobi to Mombasa route, we however have brand new buses on different routes that keep alternating, Book and travel with us in style.

  33. I would like to know if we have oxygen, Bus from Kigali to Nairobi on Saturday 26th September 2015 and what time does it reach Nairobi.

    SMZ

    • Modern Coast Express Ltd

      Hi Sam, thank you for writing to us, kindly note, oxygen buses are only available in Nairobi to Mombasa route. We however have other brand new buses with air conditioners in other routes, they keep alternating soon you will also be able to travel in this modern bus. Please keep vising our website, http://www.modern.co.ke to see our current updates on this.

  34. We appreciate what you guys are doing. But your customer care personnel’s are so rude. I boarded your buses from Kericho to Nairobi and cursed as the guy asking for fare was just annoying and talking trash to me for asking a receipt. He even threatened to through me out of the bus if I did not stop asking for my receipt and it was night travel. It was so bad and I cursed boarding your buses ever since.

    All the things you guys do will not make any sense if that’s how your staff treat clients. First thing to do is streamline your personnel’s, the rest will follow. Thanks.

    • Modern Coast Express Ltd

      Hi Denno, thank you for writing to us, we sincerely apologize for this bad experience, thank you for sharing this with us, we will ensure this feedback is presented to the manager in charge for follow up and action, so that the same does not happen to our future customers. We always strive to offer that first class customer service that is timely, effective and efficient at all times.

  35. how much is the cost of kampala to kabale?

    • Modern Coast Express Ltd

      Hi Benson, thank you for contacting us, kindly note we do not have Kabale in our website at the moment, please visit our offices in Modern Coast Express (Rashid Khamis Rd) contact number is +256 780 234 040 you will be assisted on this.

  36. How much is from Nairobi to msa

    • Modern Coast Express Ltd

      Hi Julius, thank you for writing to us, kindly note, our fares depend with the seat type selected. Please visit our website, http://www.modern.co.ke and click on check prices, select the bus type you want, then select the type of seat and click on fetch price to see our fares.

  37. Hi modern coast.travelled with your kampala bus via busia on 17th….plse do something on the sockets most were faulty and 3 seats were faulty also…(the green bus).It was also very noisy some metal bars had detached and were making lots of noise.but i enjoyed the travel though

    • Modern Coast Express Ltd

      Hi Joyce, thank you for writing to us, we appreciate and value you for being our customer, thank you for the feedback, we will surely share with the manager in charge to check and act on this.

  38. And please introduce your new model “aircraft” buses to the route with the wifi

    • Modern Coast Express Ltd

      Hi Joyce, thank you for writing to us, kindly note, we offer services in major towns across East Africa. Discover our locations and route maps when you visit the “Services & Office Locations” menu or by clicking on this link: (www.modern.co.ke/index.php/online/page/network)

  39. How much is it would love try it out.

  40. I like the way you claim to have made changes in your service delivery.Please something needs to be seriously done in the route from Malindi to Nairobi. The buses are old, never arrive or leave in time and sometimes you are forced to change the bus in mombasa resulting in delays and inconviniences.Its an Equal important route as the rest.

    • Modern Coast Express Ltd

      Hi Kamau, thank you for writing to us, we appreciate and value you. Please note, we appreciate your feedback on our buses from Malindi to Nairobi, we will indeed share this feedback with the manager in charge to ensure changes are made where possible, so that our customers can travel in style as well.

  41. Keep it up
    I don’t have words to discribe this bus,
    We need oxygen for Uganda route
    Plz consider dis;

  42. I love modern coast and normally think of you anytime I want to travel anywhere you operate….even my family and friends normally use your buses anytime I am to book for them……Just to request you that you should also have nice BUSES plying Kisumu just like Nairobi

    • Modern Coast Express Ltd

      Hi Elisha, thank you for writing to us, we appreciate and value you for being our esteemed customer. Thank you for your feedback on our buses, we will share this feedback with the manager in charge to ensure changes are made where possible.

  43. Hello
    Travelled from dar to nairobi then from nairobi to kampala. i realised oxygen buses are only left for nairobi – mombasa road, why? i also realised buses coming to uganda are older than those used between nairobi – mombasa- dar, why?

    • Modern Coast Express Ltd

      Hi Peter, thank you for writing to us, we appreciate your feedback, please note, oxygen buses are only available for Nairobi and Mombasa routes at the moment, in case we roll out to other towns, we will update the same in our website. For the other feedback on Buses to Kampala, we have shared with the department in charge, to check and ensure changes are made where necessary.

  44. THIS HAS BEEN MY MODE OF TRANSPORT FOR THE LAST 3 YEARS MODERN COAST IS UP OOO

  45. Now this is the bus travel revolution….truly leaders in travel and innovation

  46. Does Oxyegn Bus operating upto Kampala Uganda as well?

    • Modern Coast Express Ltd

      Hi Patrik, thank you for writing to us, please note, oxygen buses are only operational in Nairobi and Mombasa routes at the moment. Please keep visiting our website, http://www.modern.co.ke in case we have then in other routes, the same shall be updated.

  47. Am a loyal customer of modern coast (oxygen) when do you start the christmas holiday booking?

    • Modern Coast Express Ltd

      Hi Emmah, our Christmas holiday bookings are currently on, please proceed to book online from our website, http://www.modern.co.ke also please keep checking our website, for more holiday promotions and discounts yet to come as this will be updated.

  48. Thanks for your services but we are tied with old buses which travel from mombasa via tanga to dar es salaaam plz can you give us a nice flight pleasee as your give the customers of mombasa to nairobi

    • Modern Coast Express Ltd

      Hi Abdully, thank you for writing to us, we appreciate your feedback, please note we will notify the department in charge to check on this and make the necessary changes as well. We appreciate you for being our esteemed customer.

  49. Still waiting to sample the Black Oxygen.

  50. I travelled with your bus from Moshi TZ to Nairobi. Unfortunately I left my luggage in the staff carrier, and I tried very much to reach your office through your numbers in all your offices in Arusha, Moshi and Nairobi, but none of them gave me a reply. Could please assign a number whereby if one forgets the luggage could easily be assisted?

    • Modern Coast Express Ltd

      Hi Christian, thank you for writing to us, we sincerely apologize for that, please note, our official customer care numbers are +254705700888 or +254737940000 also note, you can also reach us on our social media pages for urgent help. Please confirm if you managed to get the help needed.

  51. We used the new bus last week with a friend and what i can say in short is you are the ultimate leaders and traveling now is comfortable with the enabled air conditioned buses.The new orange bus KCE is the best.thanks alot.The captains and hostess were qualified n welcoming.Thanks alot

    • Modern Coast Express Ltd

      Hi Kering, thank you for writing to us, we appreciate and value you for being our esteemed customer. Please travel with us again. Thank you.

  52. Have used this Oxygen Bus on several occasions.It is wow!

  53. Hi modern coast,
    Travelled on 23rd November to Mombasa. I used your green oxygen bus and it had a lot of noises under. Can u kindly attend to it please. The air on was also not working.

    • Modern Coast Express

      Hi Loreen. We sincerely apologize for this, we value your feedback. We are sorry and we understand your frustrations. We are working on improving our services so that you can have the “travel in style” experience. We will surely share this feedback with the manager in charge to check and ensure corrections are made.

  54. Hi modern team,
    I have consistently travelled in your oxygen buses and really enjoyed my trips to and from Mombasa. However on 1st Dec 2015 I travelled aboard KBM378V the green oxygen bus at 10:30pm. I must say that I felt ripped off. No WiFi, suspension in a state of disrepair, rude clerks when boarding just but to mentioned my discontentment.
    Least to say no value for money on this one. Kindly do something about the said bus and clerks. You can get in touch with me for clarification.

    Notwithstanding the driver and conductor were very friendly and supportive.

    • Modern Coast Express

      Hi George. We sincerely apologize for this, we value your feedback. We are sorry and we understand your frustrations. We are working on improving our services so that you can have the “travel in style” experience. We will surely share this feedback with the manager in charge to check and ensure corrections are made.

  55. Hi modern team,
    I have consistently travelled in your oxygen buses and really enjoyed my trips to and from Mombasa. However on 1st Dec 2015 I travelled aboard KBM378V the green oxygen bus at 10:30pm. I must say that I felt ripped off. No WiFi, suspension in a state of disrepair too much noise under,seat no 45 (where I was seated) not adjustable, rude clerks when boarding just but to mention my discontentment.
    Least to say no value for money on this one. Kindly do something about the said bus and clerks. You can get in touch with me for clarification.

    Notwithstanding the driver and conductor were very friendly and supportive.

    • Modern Coast Express

      Hi George. We sincerely apologize for this, we value your feedback. We are sorry and we understand your frustrations. We are working on improving our services so that you can have the “travel in style” experience. We will surely share this feedback with the manager in charge to check and ensure corrections are made.

  56. Gud evening modern team,
    Have always enjoyed ur services and my issue is, do you operate to Eldoret and if so what are the charges?

  57. HI, do your oxygen buses travel to Kampala from Nairobi??

  58. How much will be the fare from Nairobi to kilifi from date 23rd this month

    • Modern Coast Express

      Hi Lelu, thank you for writing to us, please note, our fare charges vary depending with the seat type. From Nairobi to Malindi. VIP Seat Price KES 1700, First Class Seat Price KES 1500 and Business Class Seat Price KES 1300. Kindly note, you can be able to check this from our website, http://www.modern.co.ke when you select the travel points, date, currency and click on search on the main page.

  59. Pliz a range a new route to eastern uganda I mean from kampala to Soroti we the Itesot like such services regardless of the pricing we are available for u people pliz consider our request.

    • Modern Coast Express

      Hi Otim, thank you for writing to us, we appreciate and value you. We appreciate this feedback, we will share with the department in charge for followup and considerations for this new route request. In case the route is unveiled, we will update the same in our website, http://www.modern.co.ke and social media pages as well.

  60. Do you have the air conditioned buses for kisumu route?

    • Modern Coast Express

      Hi Daniel, thank you for writing to us, kindly note, we have some of our new air conditioned buses to Kisumu route as well. Please feel free to book and travel with us the modern style. Thank you.

  61. Well i must say you guys have really good buses, i have used them on several occasions and they are good. I have a few things you people should consider though;
    1) Frequent training for your staff on how to handle customers, most of them there skills are still wanting. You can have all the good buses in the world but when your staff keep disrespecting & mistreating the customers then your effort will be in vain.
    2) You should also save some seats for those so called “Chain Smokers” NOT FOR THEM TO SMOKE IN THE BUS, but for them to sit alone. At one time i boarded from Kampala for Nairobi and when we got to Busia they picked up some passengers one of whom sat next to me and his breath was intoxicating, he was all smelling like cigarettes i had to switch seats (Lucky enough there was a free seat) cause i would not take it any more.
    3) There is this stopover place in Kisumu, this place is really a NO, you should find another option for a stopover in Kisumu.

    • Modern Coast Express

      Hi Alex. We sincerely apologize for this, we value your feedback. We are sorry and we understand your frustrations. We are working on improving our services so that you can have the “travel in style” experience. We will surely share this feedback with the manager in charge to check and ensure changes are made so that we can offer professional services at all times. Thank you.

  62. i must say modern coast is on another level .. the oxygen bus 100% plus your services are on point..

    • Modern Coast Express

      Hi Edgar, thank you for this awesome feedback, we appreciate and value you for being our esteemed customer. Please feel free to travel with us again. Thank you.

  63. very impresive when i travel, comfortable quiet and nice service & drivers

  64. Been a loyal customer the last 3 years……but am a little disappointed sometime two Buses,one KBT a normal bus and Oxygen KBT 001S…..kindly replace this fleets…..and their friends,….
    Big thump up for crews on board and on the ground,especially Simon Mutinda from South C office…..he is blessing to modern coast express

    • Modern Coast Express

      Hi Ratik, thank you for writing to us, we appreciate your feedback, and value you for being our esteemed customer. Kindly note, we will notify the manager in charge to check and make the needed changes for that travel in style experience at all times. We will pass this awesome regards to Mr Simon as well. Thank you.

  65. It’s not enough to say they are the first in East and Central Africa and then have them ply only Nairobi Mombasa route. Introduce them to Kampala and Dar routes as well so “East Africa can fully appreciate them.

    • Modern Coast Express

      Hi James, thank you for writing to us, we appreciate and value your feedback, kindly note, Oxygen buses are currently in Nairobi-Mombasa route, they are yet to be introduced to other routes due to the nature of the roads and terrains. In case we introduce them to other routes, we will update in our website and social media pages as well. Thank you.

  66. We need oxygen busses to dar es salaam. Beat Tahmeed for once!

    • Modern Coast Express

      Hi Hassan, thank you for writing to us, we appreciate and value you for being our esteemed customer. Kindly note, Oxygen buses are currently available in Nairobi-Mombasa routes, we will update in our website in case we introduce them to other routes. Thank you.

  67. hi modern coast express am not ur customer but i like ur service i wanted to ask the busses that are in tanzania donot travel in the regions within tanzania

    • Modern Coast Express

      Hi Barrack, thank you for writing to us, kindly note, we have our buses in Tanzania routes. Discover our locations and route maps when you visit the “Services & Office Locations” menu or by clicking on this link: (www.modern.co.ke/index.php/online/page/network). Thank you.

  68. Hello Modern Coast Express Team,
    I am a regular traveler with you on the Kampala-Nairobi route. First congratulations on your continued zeal to stay ahead of the game in road transport. Please tell me, does the newly launched Oxygen Bus ply Kampala-Nairobi route? If yes, how often?

    On other note, allow me to note that customer care service at your Kampala Office is really wanting: rude agents especially when one calls with an inquiry, impatience with customers when handling them etc. Please note that you can have all the innovations in the world, but without good customer service, you will loose them to competitors and you can agree with me, those are not in short supply.

    Best,
    Lilian

    • Modern Coast Express

      Hi Lilian. Thank you for being our esteemed customer, we appreciate and value you. We sincerely apologize for this, we value your feedback. We are sorry and we understand your frustrations. We are working on improving our services so that all our customers can have the “travel in style” experience. We will surely share this feedback with the manager in charge to check and ensure changes are made where necessary. Please note, Oxygen buses are currently available in Nairobi-Mombasa routes only. Thank you.

  69. Hello Modern Coast Express Team,
    I am a regular traveler from mombasa to nakuru and unfortunate you dont have express bus to nakuru from mombasa. we /i personally travel to nairobi to catch up with luxury modern coast to msa. kindly help and introduce a bus to nakuru from mombasa daily.

    the available once (modern) pass very early in the morning at around 3am and leave msa 3pm which it combersome to some

    i will so greatful if you consider my request and introduce the express bus to nakuru daily.we also need the luxury of using your bus.

    nb DEMAND IN NAKURU IS HIGH BUT THE SUPPLY(BUS) IS VERY LOW. AVAILABLE ARE WORSE THAN WALKING TO MSA, do something, i believe you are in a business to make money.

    thanks

    • Modern Coast Express

      Hi Sammy, thank you for writing to us, we appreciate and value you for being our loyal customer, we love the feedback and will surely share with the manager in charge to keenly follow up and consider introducing direct routes from Nakuru to other towns. We are working on new routes, and in case Nakuru is launched, we will update on the same on our website, and social media pages. Thank you.

  70. Is there an oxygen bus from mombasa to malindi?

    • Modern Coast Express

      Hi Joyce, thank you for writing to us, please note, Oxygen buses are only available in Nairobi- Mombasa routes at the moment. We will update in case they are introduced to other routes. Thank you.

  71. Hi,
    Am Kenneth from Naivasha town. As much as am not a frequent traveler i always find it an inconvenience that you guys do not have an office or a passenger pick up point in naivasha. There may or not be as many customers from naivasha but i believe there are a number of people who visit naivasha especially during the holidays and unfortunately have to visit this local tourism attraction town using matatus. I hereby request your consideration of naivasha as one of your destination towns.
    Thank you God Bless You.

    • Modern Coast Express

      Hi Kenneth, thank you for writing to us, we appreciate and value you for being our loyal customer, thank you for the feedback and we will share with management for consideration, since we are working on new routes, in case Naivasha is launched, we will update on the same. Keep it Modern for more updates. Thank you.

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